Yammer On Tour: Chicago

August 5, 2011

Yammer went to Chicago for the first stop on its tour. Several customers were on the panel, sharing how they use Yammer, best practices and learnings. Industry thought leader Sameer Patel and Yammer CEO David Sacks also presented. Of course, there was also a lot of fun and mingling.

On game day, Yammer folks started arriving at the W Hotel in Chicago
At the W Lakeshore attending the #yamtour event! 33rd floor baby!
samiam313
August 2, 2011
At #yamtour in Chicago to speak about @SouthernCompany ‘s adoption of Yammer.
LoriKasserman
August 2, 2011
@ZachB22 at #yamtour Yammer event and thinking about my first intro to the platform at SHC. #backintheday
JenPolk1
August 2, 2011
Amazed at the full house we have here in Chicago for #yamtour
brandondgates
August 2, 2011
At the #yamtour with coworker @samiam313
BDub81
August 2, 2011
Am at Yammer on Tour, #yamtour
mbucherl
August 2, 2011
Some relationships were rekindled
At #yamtour event with Edelman’s 1 & only @JenPolk1
traviskessel
August 2, 2011
@traviskessel @JenPolk1 I’m eager to meet you after the presentations at #yamtour. I’m an 8 year Edelman alum!
dmcp
August 2, 2011

We kicked things off with Yammer CEO, David Sacks, sharing the vision of Yammer and our approach to the Enterprise social layer that makes business data and people more social and collaborative.

@davidsacks kicking of #yamtour in Chicago!
dmcp
August 2, 2011
Listening to David Sacks @Yammer talk about the need for enterprise social networking. @traviskessel #yamtour
JenPolk1
August 2, 2011
Technology drivers of ESN = mobile, real time, cloud, consumerization of tech & consumer social #yamtour
dmcp
August 2, 2011
Attending the kickoff Yammer tour – fun. Social layer system of engagement strategy vs. system of record tapping employee knowledge #yamtour
mbucherl
August 2, 2011
@davidsacks talking about the growth of Yammer’s external network for collab with partners, suppliers and customers. #yamtour
dmcp
August 2, 2011
We’re so confident in our product that we allow you to try it before you buy it. No shelfware! @davidsacks at #yamtour
dmcp
August 2, 2011
@Yammer as a social layer across LOB apps. Wonder what is the equivalent outside the enterprise? #yamtour
JenPolk1
August 2, 2011
Yammer = SharePoint integration, active directory and single sign on! #yamtour
mbucherl
August 2, 2011
Yammer Embed = a simple way to embed Yammer feed in another app. #yamtour #feedportability
dmcp
August 2, 2011
@DavidSacks #yamtour and I just used the same concept before the slide came up. Great minds!!
nurispark
August 2, 2011

Sameer Patel spoke about reasons why every company needs to be a collaborative enterprise in today’s social world.

@SameerPatel on stage at #yamtour!
dmcp
August 2, 2011
Now on stage @SameerPatel. Always learn so much when he speaks. #yamtour
brandondgates
August 2, 2011
Building relationships needs to be a core competency in business today @SameerPatel at #yamtour
dmcp
August 2, 2011
Social web participation changes "latency expectations" for interactions with all companies. #yamtour
dmcp
August 2, 2011
Most companies don’t have the ability to quickly respond to customer issues. Need to wire your enterprise for quick response. #yamtour
dmcp
August 2, 2011
Stop integrating systems and integrate people. @SameerPatel at #yamtour
dmcp
August 2, 2011
Enterprise went from paper to technology, but within silos — software for each unit. Need to share across silos "engagement layer" #yamtour
mbucherl
August 2, 2011
#yamtour "meweb"= intensive app in app integration.
nurispark
August 2, 2011
Most orgs lack context around their data. People need to be at the core of business activity. #yamtour
dmcp
August 2, 2011
#yamtour social web opportunity now gives instant feedback versus response over a quarter.
nurispark
August 2, 2011
The social web exposes the true needs and sentiment of your customers. ~Are companies prepared to listen, respond and react? #yamtour
JenPolk1
August 2, 2011

On the Yammer customer panel, Lori Kasserman from Southern Company shared how the organization uses Yammer to collaborate, onboard, retain and communicate during crisis.

@LoriKasserman talking about rolling out Yammer at Southern Company. #yamtour
dmcp
August 2, 2011
About 6500 employees joined Yammer at Southern Company since January. #yamtour
dmcp
August 2, 2011
Southern Company’s then new CEO Tom Fanning saw Yammer as a great way to connect with employees. #yamtour
dmcp
August 2, 2011
@LoriKasserman: Make sure you have enough power users before driving wide-spread engagement to make sure content is relevant. #yamtour
dmcp
August 2, 2011
Southern Company uses Yammer private group to simulate and practice crisis communication scenarios. #yamtour
dmcp
August 2, 2011
Southern Company’s cust care employees get real-time answers to customer questions via Yammer. No need to put caller on hold. #yamtour
dmcp
August 2, 2011
Southern Co is a place where ppl spend their careers but move BUs and states. Yammer allows them to stay connected w colleagues. #yamtour
dmcp
August 2, 2011

Chris Plescia from Nationwide shared his experiences using Yammer in a heavily regulated industry.

Chris from Nationwide talks about using Yammer in a heavily regulated industry. #yamtour
dmcp
August 2, 2011
Nationwide uses a Yammer External Network for ongoing engagement with student interns, helps with recruiting. #yamtour
dmcp
August 2, 2011
At Nationwide execs in the field post photos from the road, bringing the field into HQ. #yamtour
dmcp
August 2, 2011

Onboarding and retention are key use cases for both companies.

Nationwide and Southern Company both use Yammer for new employee onboarding. People love helping new employees. #yamtour
dmcp
August 2, 2011
@LoriKasserman says if you want to attract the best and brightest young employees, you better use social in your company. #yamtour
dmcp
August 2, 2011

Panelists spoke about why Yammer works at their organizations, and shared best practices.

@pointsnfigures think it boils down to getting staff to adopt and persist. It’s top-down and bottom-up at the same time! #yamtour
nurispark
August 2, 2011
Yammer personalizes communication even at huge companies says @LoriKasserman #yamtour
dmcp
August 2, 2011
@LoriKasserman says because Yammer is not anonymous, people use excellent judgment about what to post. #yamtour
dmcp
August 2, 2011
@dmcp you are performing an unappreciated role of GREAT social media communication – responsibility for catalyzing contributions #yamtour
mbucherl
August 2, 2011
#yamtour email is far more risky and uncontrolled compared to a enterprise social network. Hadn’t considered it.
nurispark
August 2, 2011
Reflections from #yamtour ….a key benefit of being highly connected is to break down the communication silos that still exist in companies
RobVellinga
August 2, 2011
#yamtour exec team might not yammer but can overcome the hurdle if they email to access yammer platform: their comfortable medium
nurispark
August 2, 2011
Yammer helps execs keep a pulse on how employees feel about their work. #yamtour
dmcp
August 2, 2011
@DavidSacks: People don’t go to work to get fired. That’s why people generally don’t post inappropriate things on Yammer feeds. #yamtour
dmcp
August 2, 2011
#yamtour "everybody likes to provide advice and be a subject matter expert."
nurispark
August 2, 2011
Yammer helps with knowledge transfer for companies with aging workforces. #yamtour
dmcp
August 2, 2011

And you can also use Yammer to connect to external parties too!

Yammer External Networks = the 20 second extranet. #yamtour
dmcp
August 2, 2011
And then it was time for Q&A
Wow — tons of great questions for our customers at #yamtour.
dmcp
August 2, 2011
Q about how do you handle mis-information? A. hasn’t been an issue because the community corrects mistakes. #yamtour
dmcp
August 2, 2011
How do you balance and train on shooting social "blast" questions to the whole organization that feel like spam? Best practices? #yamtour
mbucherl
August 2, 2011
And then it was time for socializing, “YamJuice” cocktails and demos.

See you next time! Remember to bring your charger and follow the #yamtour hashtag 🙂

#yamtour omg my battery is gonna fade even tweeting in wifi. Wish I’d brought my charger. Dumb dumb dumb!!!!
nurispark
August 2, 2011
Holy collaboration – how could I have missed out on the #yamtour tag? Pretty cool insight there, go take a look!
t_1_m
August 2, 2011

Want to keep collaborating?

Are you a Yammer customer? Join our YCN to share best practices & ideas with other customers and feedback with Yammer #yamtour
dmcp
August 2, 2011

Advertisements

My Story: 2009 – From Brussels to San Francisco

June 29, 2011

This blog post is not for you, it’s for me. With time details tend to fade away and I just want to be able to return to this blogpost 10 years from now and remember my first year in Silicon Valley.
It’s only the first part of the Story, from May 2009 to December 2009. It’s the beginning of the vision for Storify but its implementation was limited to Twitter only. When I have more time I’ll do the second chapter: 2010.

It all started in May 2008. I was doing a startup project with Arnaud Coomans and Olaf Witkowski called Tweetag. The idea was to provide a discovery engine for the public tweets on Twitter [see slideshare presentation]. We would automatically tag tweets to surface trending topics and related subtopics. It looked great and we had a lot of coverage in the press but we couldn't find a way to monetize it.

Then I met with Philippe Laloux (@philaloux) from LeSoir, top newspaper in Belgium. In that first meeting I coined the expression “publishing Social Media”. That was the pivot for the company and from that day we would focus on publishing the good content we can surface from Twitter on major news sites.

The first contract was signed with Belgacom Skynet, my previous employer. The second with LeSoir. It was based on mockups done with Keynote. I started coding after the contracts were signed (they didn’t know that). Quickly our tool was also used on EuropeanVoice.com and LeMonde.fr

Translation:First in Belgium, politicians can share their thoughts with the visitors of Skynet.be

The biggest problem we had was that Publishers don't have money. They weren't paying a lot and that wouldn't cover the bills. Worst, our model wasn't scalable. We tried to raise money in Paris but it was very difficult. The only money we could raise was €20k with angels in Belgium for a ridiculous 25% of the company. Proof if needed that there is no experienced Angel community in Belgium that cares enough about founders to make them successful, which ultimately benefits all.
So I decided to move to Silicon Valley. After all, previous generations of entrepreneurs used to leave the countryside to go to the capital city of their country to do any meaningful business. Today it’s the same, only the scale changed. The capital city for web entrepreneurs is undoubtedly San Francisco.

My girlfriend Caroline came with me and she’s been very supportive. It definitely played its role and I’m very grateful to her.
We arrived in SF end of July 2009. We crashed into our Belgian friend Jeremy Levan‘s house. His help has been amazing. We stayed at his place for two weeks, the time to find a good apartment in Lower Haight (Fell Street & Scott).

We gave ourselves 5 months to achieve something. We didn’t know exactly what but Caroline and I wanted to have a confirmation that we were on good track before coming back to Belgium for Xmas (and for Visa issues).
After a week or so we met Fabien Degaugue, a French entrepreneur who founded PeerPong. We immediately appreciate each other and he quickly became our first advisor and a friend.

At first my goal was to make our publishing tool for twitter scalable. I spent a fair amount of time developing that. We were working in cafes and at the Citizen Space on 2nd Street.
I was coding and Caroline was doing the business side. Arnaud and Olaf didn’t want to continue the adventure. So I closed the Belgian company and I renamed Tweetag to Publitweet (for Publishing Tweets). I gave all previous stakeholders shares in my new US venture to acknowledge the help and trust they gave me.

Publitweet wasn’t taking off. It was harder than I thought to do business in the Valley. I knew nobody. I was an unknown person coming from an unknown country. Why would I trust this guy?

I was a bit tired to develop Publitweet and decided to step aside for a few days. Twitter just introduced Twitter Lists and I wanted to do a quick yet useful hack for it. ListiMonkey (formerly Listiti) was born in 24h. Just one tweet to announce it and he quickly got retweeted by Robert Scoble. Then TheNextWeb, Mashable, …
Not bad for 24h of work, but most importantly people started to know me and I was building my reputation.

Yet Publitweet was still not taking off. I was making new slidedecks after new slidedecks with the precious help of Fabien.
The clock was ticking and if in one month I wouldn’t manage to have a clear sign that I was on the right track, I would have to go back to Belgium and find a job.
Fabien knew that and put me in touch with a few of his own Angel investors. One week before my flight back to Belgium, Mark decided to invest $10k as a convertible note in my company (let’s be honest, the only reason he invested was because Fabien was endorsing me).

The company wasn’t incorporated yet so I quickly did that on incorporation.com on December 10th 2009 (I chose a generic name: Kwenti inc – for which I had the .com). Opened a bank account at the Silicon Valley bank, put the check there and flew back to Belgium. 

On my way back, I stepped over Washington for a few hours. Just the time to check my email. I found out with surprise that the San Francisco Chronicle (sfgate.com) needed a service like ListiMonkey and wanted to schedule a conf call to see how we could work together.

In one week, I went from nothing to a first US Angel investor and a highly potential first US customer. That was the sign I was waiting for and it was now clear that I had to go back to SF after Xmas.

To be continued…

powered by Storify


#HackDisrupt – The TechCrunch Disrupt Hackathon in NYC

June 24, 2011

If the world has to end today with the #rapture, it will have to end with a hackathon.

Your world was made by hackers http://j.mp/kcJqdJ #hackdisrupt
hackdisrupt
May 20, 2011
The Hackathon officially started at 1:30pm (10:30am PST).
The 2011 NYC Hackathon has officially started. Good luck to all you hackers! #hackdisrupt
TechCrunch
May 21, 2011

#hackdisrupt at #tcdisrupt is packed. It's on! http://instagr.am/p/Eh9c5/
Photo by mansillaDEV on twitter

Many companies take the opportunity to show case their api with the goal of attracting hackers to build cool stuff with them. 
Attention #hackdisrupt participants; we’ve got something special for you: http://simplegeo.com/disrupt #tcleakers
simplegeo
May 20, 2011
Thinking of a TV project at #hackdisrupt? I’ll be here all day and night to answer your @Boxee questions.
boxee_api
May 21, 2011
The team will be showing it off today at the TechCrunch Disrupt hackathon at 3PM. See you there! #hackdisrupt #TCdisrupt
GroupME
May 21, 2011
And of course my startup as well:
Good luck to all hackers at #hackdisrupt. Let us know if you have any questions on the Storify API. @xdamman will be there!
storifydev
May 21, 2011
Finally arrived to #HackDisrupt after a journey in the cloud. Great set up here and lot of folks!

Nice logo #hackdisrupt @ TechCrunch Disrupt http://instagr.am/p/EjOwd/
Photo by xdamman on twitter

RT @harlo by @mushon the truest thing ever printed on a shirt. #hackdisrupt http://twitpic.com/50p8c9
Photo by terryhaar on twitter

done and done at #hackdisrupt…taking a nap before go time.
abestanway
May 22, 2011

I will keep updating this story throughout the event. So please keep tweeting, sharing pictures, videos and so on with the hashtag #hackdisrupt

powered by Storify


wwdc11

June 24, 2011

First year that I’m attending the World Wide Developer Conference of Apple.

In the meantime many people are still outside. They will probably have to go to the buffer overflow room where they will live stream the video of the keynote. 

Is that the reason why they don’t live stream publicly?
I got in at 8am. Wifi, breakfast and coffee were waiting for us. #win !

Inside line #wwdc. At least here it's wam and they provide breakfast and coffee. #win @ Moscone Center http://instagr.am/p/FS0t9/
Photo by xdamman on twitter

Line at 615am, almost 4 blocks long
Line at 415am, 2 blocks long

They still have 3 foldable camping chairs at Walgreens on Market and 3rd #wwdc http://instagr.am/p/FQi8r/
Photo by xdamman on twitter

WWDC starts tomorrow. @xdamman is so excited with his badge and new jacket! I love it http://lockerz.com/s/108083828
csedda
June 5, 2011

powered by Storify